Press & Resources

Press Announcements & Resources Center

NEA Awarded Best Customer Service by LiveHelpNow!

Our customer service is award winning! According to leading help desk solution provider LiveHelpNow, NEA has again made the The LiveHelpNow Challenge list of top companies providing exceptional customer service for the month of February 2018 as measured by LiveHelpNow’s customer service metric score. Since the program’s inception in April of 2014, NEA has consistently… Read more ▸

Introducing FastAttach Web

FastAttach Web Introduces a Host of New Features! Today marks the beginning of a new era for FastAttach with the introduction of the new FastAttach Web portal – the first step in providing FastAttach users with enhanced features and a streamlined, contemporary web experience for managing their account. With simple navigation that keeps in line with the familiar workflow of the existingFastAttach application, the… Read more ▸

NEA Survey Pinpoints Top 10 Dental Practice Pain Points

NEA also identifies the three most troublesome claims that are most often rejected by payers after the first submission. ATLANTA – Feb. 1, 2018 — NEA Powered by Vyne, the leading provider of solutions for electronic submission of supporting documentation and claim attachments to dental practices in the United States, today announces the results of… Read more ▸

Vyne Achieves HITRUST CSF Certification to Further Mitigate Risk in Third-Party Privacy, Security and Compliance

HITRUST Certification validates that Vyne is committed to meeting key healthcare regulations and protecting sensitive private healthcare information. Vyne, a leading provider of health information exchange and electronic claims attachment solutions, today announced its Trace™ and FastAttach® solutions have earned Certified status for information security by HITRUST. With the HITRUST CSF Certified Status, these solutions… Read more ▸

Vyne Appoints Robert Patrick President of Dental

20-year dental industry veteran to drive Vyne’s organic growth, expand electronic exchange of information in dental sector ATLANTA, Oct. 19, 2017 — Vyne – the industry leader in secure health information exchange including electronic document submission and claim attachment solutions for dental practices – announces today the appointment of Robert Patrick to the newly-created position… Read more ▸

NEA Partners with the United States’ Largest Dental Service Organizations

Nation’s 10 largest DSOs employ NEA’s electronic claims attachment technology, FastAttach. NEA Powered by Vyne announces that the nation’s 10 largest dental service organizations (DSOs) are using its electronic attachment solutions to support claims adjudication with insurance payers. Each of the organizations, named in a new report from DrBiscuspid.com, utilize NEA’s FastAttach solution for submission of… Read more ▸

2016 NEA Awards Announced!

Cigna Award

NEA Powered by Vyne Announces Recipients of its 2016 NEA Dental Awards  Annual awards recognize NEA clients and partners for serving the dental community and for promoting use of electronic attachments ATLANTA – NEA Powered by Vyne, a leading provider of secure health information exchange and claim attachment solutions, announces the winners of its annual… Read more ▸

NEA partners with RES for claim attachment upgrade

DrBicuspid Staff March 28, 2017 — NEA and software company Renaissance Electronic Services (RES) are partnering to bring NEA’s secure claim attachment function to RES’ Remote Lite software. Read the complete article at:  https://goo.gl/HhlG0U  

What to ask when looking to improve your claim processes

By Lindy Benton, DrBicuspid.com contributing writer (published 12/27/2016) December 27, 2016 — In a 2016 survey of dentists done by NEA Powered by Vyne, we asked the question, “What are some of the most frustrating or challenging aspects of managing the business side of your practice?” An overwhelmingly popular response was “managing insurance companies, their reimbursement schedules, rising fees,… Read more ▸

Good Methods Global Partners with NEA

NEA Powered by Vyne, leading provider of secure, electronic claim attachment software to over 50,000 dental practices in the US, is pleased to announce a new channel partner, Good Methods Global – best known for their Fuze Care System™ – a cloud based business solutions platform that equips dental practices with software and professional services… Read more ▸

NEA Welcomes New Channel Partner – Dental Claims Complete

NEA Powered by Vyne, leading provider of secure, electronic claim attachment software to over 50,000 dental practices in the US, is pleased to announce a partner relationship with Dental Claims Complete of southern California, an experienced, trusted, and skilled independent billing company that caters to the needs of the dental practitioner. For nearly eighteen years… Read more ▸

Connecting Disconnected Data with FastAttach Version 4.1

FastAttach Version 4.1 connects disconnected data and provides improved user experiences for group and individual practices NEA Powered by Vyne announces an exciting update to its highly touted, industry leading electronic claims attachment health information exchange solution, FastAttach, with the release of Version 4.1 on August 1, 2016. In this release, FastAttach Version 4.1 delivers an…

News: Announcing the 2015 NEA Awards

Champion Award Teresa Duncan, Odyssey Management Inc.   Top PMG Partner             Aspen Dental Top Vendor Partner        Patterson/Eaglesoft Top Clearinghouse Partner         DentalXChange Top Payer Partner Delta Dental of California   Fastest Growing PMG  Aspen Dental Fastest Growing Vendor Partner Patterson-Eaglesoft Fastest Growing Payer Partner Dental Health & Wellness   Innovation Partner – PMG Kool Smiles Innovation… Read more ▸

A closer look at HIPAA: Part 2 — Violations and their mitigation

A closer look at HIPAA: Part 2 — Violations and their mitigation By Lindy Benton, DrBicuspid.com contributing writer June 9, 2015 — In her first column, Lindy Benton of healthcare information exchange company MEA/NEA discussed what the Health Insurance Portability and Accountability Act (HIPAA) is and how breaches of information might occur. In this column, she looks at 10 common… Read more ▸

A closer look at HIPAA: Part 1 — The rules and myths

A closer look at HIPAA: Part 1 — The rules and myths By Lindy Benton, DrBicuspid.com contributing writer June 2, 2015 — The Health Insurance Portability and Accountability Act (HIPAA), passed in 1996, was enacted to protect health information, increase oversight of transaction standards for the exchange of health information, and improve standards for security and privacy…. Read more ▸

Return of the RAC

The song “Return of the Mack” by Mark Morrison has played randomly in my head since earlier this year, when the Centers for Medicare & Medicaid Services (CMS) announced the limited return of Recovery Auditor program. I just make one slight change to the song’s chorus: “return of the RACs.” The program has been dormant… Read more ▸

Security at Risk: Data storage no small task for dental practices

By Lindy Benton   New information may help health IT leaders identify new alternatives for managing and securing their data. Healthcare data is always going to be at risk. Breaches continue to grab all of the headlines, and dental providers are exposed to the same risk. Hackers want the information providers must collect. Despite continued… Read more ▸

Benefitting from ‘Health Information Handlers’

By: JULIE PARKER The not-so-new role is gaining traction, as time and money savings highlight submissions process Five years ago, the 400-bed Boca Raton Regional Hospital in Florida faced a crush of Medicare audits and penalties. The 47-year-old, not-for-profit hospital made a significant change resulting in a complete turnaround by employing an entity with which… Read more ▸

Success story: Faced with closure five years ago, Florida hospital now in the black

New leadership, ability to electronically submit documents to Medicare, factors in financial turnaround Five years ago, Boca Raton Regional Hospital in Florida was in financial ruin. It faced a $124 million loss–in part because it had to give more money back to the Recovery Audit demonstration program than any other hospital in the United States. It had… Read more ▸

Hospital Revenue Cycles Get a Boost from Simple JPEG Files

When it comes time for healthcare providers to get paid, forget complex algorithms and cutting edge reporting systems. It’s the lowly JPEG—yes, the common PC image file format—that’s bringing home the bacon. So much of the sizzle of healthcare information technology seems like a tour of the bridge of the starship Enterprise, or perhaps a… Read more ▸

Boca Raton Regional Hospital Reduces Expenses, Increases Efficiencies Because of Medicare Electronic Submission of Medical Documentation

Boca Raton (Fla.) Regional Hospital has been undergoing a tremendous amount of change during the last five years, much of it related to revenue cycle management improvement. “For the hospital, streamlining its operations and better aligning with third-party partners to best serve the system has been a top priority,” says Rudy Braccili, executive director of… Read more ▸

A Relevant but Underreported Issue Health System Leaders Face When Dealing with RAC Audits

As health system leaders continue to react to continuously updated regulations, many have been expressing their concern for the ongoing administrative burden that exists because of expanded Medicare oversight and its Recovery Auditor (RAC) audit program. Their focus, of course, remains on compliance, and ensuring that providers respond to audit requests in a timely and… Read more ▸

Making The Case For Electronic Claims Attachments

June 13, 2014 Medical groups can boost their bottom line and refine operational efficiency by streamlining claims adjudication. Electronic submission enables practices to process claims and receive reimbursements quicker than they otherwise would have in the past. As a whole, industry-wide electronic claims submission to payers is sharply on the rise. Indeed, the percentage of… Read more ▸