Register for our next complimentary online Webinar via any of the links below.
Access our webinar RECORDING library to view sessions at your convenience.
|Webinar with Scott Leune, DDS of Breakaway Practice The details for this exciting webinar are currently under development. We look forward to having you online to join NEA in welcoming Scott Leune, DDS, founder and Chief Executive Officer of Breakaway Practice, LLC,||10/26/2017||12:00pm EDT||1 hour||Register|
|Know No's for the Dental Front Office
NEA welcomes Lisa Marie Spradley, The Front Desk Lady for a fun, free, informational webinar that will provide tips for: improving telephone skills, keeping the schedule productive, finding new ways to discuss old dental benefits and more.|
IT Will HAPPEN...A new patient will call to ask for fees, an existing patient will call to cancel their appointment, or a patient in the practice will fail to schedule needed treatment. How we respond in these situations largely determines the dental practice's success. Learning the proper responses and how to communicate them in a way that encourages the patient to make and keep their appointments is crucial.This course is designed to help front office teams use communication skills that build relationships with their patients. Each situation is different, and there will always be an exception to the rule. However, practicing verbal skills now will better prepare the front office team for almost any situation.
Learn how to:
- Engage in meaningful conversations that build healthy relationships
- Use positive language that encourages and reflects appointment value
- Discover a different way to explain dental benefits that will help patients better understand its limitations.
|11/8/2017||12:00pm EST||1 hour||Register|
|2018 Coding Update With Teresa Duncan Don't miss this complimentary webinar brought to you by NEA Powered by Vyne! "The 2018 Coding Update" presented by Teresa Duncan of Odyssey Management as she presents attendees with valuable education on the latest coding changes and explains how to get ahead of the game in your practice.||1/9/2018||12:00pm EST||1 hour||Register|
Look for NEA at an upcoming event in your area.
|CDA (California Dental Association)||362||8/24-8/26||San Francisco|
|NADP CONVERGE (National Association of Dental Plans)||101||9/25-9/28||Atlanta|
|ADMC (Academy of Dental Mgmt Consultants)||10/17-10/18||Atlanta|
|Carestream Global Oral Health Summit||11/10-11/12||Orlando|